The Importance & Proper Management of Conflict
By John P. (Pat) Philbin, Ph.D., PMP President & CEO As I observe examples of conflict in my own life and across the globe, I looked for opinions of those much smarter than me to understand whether there are strategies within my control that have the potential to produce better outcomes. In Optimal Outcomes, Jennifer Goldman-Wetzler, Ph.D. provides proven strategies to help “people everywhere free themselves from conflict.” On the heels of my most recent blog about The Prob
The Problem with Egos
By John P. (Pat) Philbin, Ph.D., PMP President & CEO I just finished reading No Ego by Cy Wakeman and was struck by its simplicity and common sense approach to create the conditions that help enhance business readiness by, among other things, reducing “drama” in the workplace. As a former family therapist, Cy’s insight on human behavior has enormous potential to create organizations that are solution-oriented, reality-based and have a bias to change. Her Reality-Based Leade
The Importance of Moments for People
By: John P. (Pat) Philbin, Ph.D., PMP President & CEO I recently read The Power of Moments , which helps explain “why certain experiences have extraordinary impact” according to Chip Heath & Dan Heath. I often wondered why there were certain events that I could recall easily, while others were unremarkable. The authors helped me understand the significance of “moments” and why we should care as it relates to our Vivid Vision. For anyone who has flown on Southwest Airlines,
