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Have you ever had the pleasure of wearing a pair of noise cancelling headphones? If you are like me whose anxiety rises with noise, then you might appreciate how such technology can calm nerves. In monitoring news today, I’ve heard pundits refer to all the “noise” that abounds.

Humans being humans, we tend to gravitate toward emotionally-charged actions, language and ideas in a confirmatory manner, regardless of the facts.

In searching for truth, I believe we must be willing to critically assess rhetoric and action—even though we may disagree. In spite of what others may say, we should examine what they do and consider whether these are aligned.

As we seek to solve difficult challenges, it’s important that we metaphorically wear noise cancelling headphones that enhance our ability to separate fact from fiction. Do actions reflect the rhetoric?

Such an approach helps produce better solutions for our clients.

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